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          Terms Of Service

          OVERVIEW
          This website is operated by Orthflow. Throughout the site, the terms “we”, “us” and “our” refer to Orthflow.

          Orthflow offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

          By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

          These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

          Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

          If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

          If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

          Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

          You can review the most current version of the Terms of Service at any time on this page.

          We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

          It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

          Our store is hosted on SiteGround.

          They provide us with the online e-commerce platform that allows us to sell our products and services to you.

          SECTION 1 – ONLINE STORE TERMS
          By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

          You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
          You must not transmit any worms or viruses or any code of a destructive nature.

          A breach or violation of any of the Terms will result in an immediate termination of your Services.

          SECTION 2 – GENERAL CONDITIONS
          We reserve the right to refuse service to anyone for any reason at any time.

          You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

          Credit card information is always encrypted during transfer over networks.

          You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

          The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

          SECTION 3 – ACCURACY COMPLETENESS AND TIMELINESS OF INFORMATION
          We are not responsible if information made available on this site is not accurate, complete or current.

          The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

          Any reliance on the material on this site is at your own risk.

          This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

          We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

          You agree that it is your responsibility to monitor changes to our site.

          SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
          Prices for our products are subject to change without notice.

          We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

          We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

          SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
          Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

          We have made every effort to display as accurately as possible the colors and images of our products that

          ited States.

          DATA RETENTION
          When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

          CHANGES
          We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

          CONTACT US
          For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@orthflow.com

          What is neoprene?

          Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

          Why does StrideOn use neoprene in its products?

          We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

          Is neoprene waterproof?

          Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

          Is neoprene easy to clean?

          Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

          Does neoprene provide padding or protection for my belongings?

          Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

          How does neoprene feel to the touch / against my skin?

          Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

          Do StrideOn shoes with neoprene or other materials provide arch support?

          Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

          Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

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