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Our office hours are gam-5pm EST- we respond to mostemails withina business day. but if you don't get a response from us, please check your spam bin!Be patientmy friend, we are doing our besto get back to you as fastas possiblel Please do not send muliple emails as this could delay ourresponse time.In the meantime, you might find the answer to your question on our FAQ Help Center.Email: support@orthoflow.com